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Before you dive into a healthcare investigation, it’s imperative that you take a step back and consider the following: Is a formal investigation necessary or are there other ways to triage the complaint?
What are high conflict work environments? High conflict work environments are those characterized by persistent, escalating, and often extreme harassment, bullying, and intimidation. This may be caused
Writing reports is often the most time-consuming and laborious part of an investigation. If you struggle in writing reports join us to learn some ways to structure your reports, what to include in your
Gone are the days of looking at someone involved in an investigation and deciding they’re credible because of the way they dress, the way they shook your hand or how they answer questions. Credibility
Interviews are one of the most important components of an investigation. This course will outline ‘what an interview is’ and explain how if differs from a ‘cross examination’ or ‘interrogation’.
In this presentation instructors will discuss the basic principles of Fundamental Justice and how to apply them in an investigation to ensure your investigations are properly conducted. Topics include
Based around a complex and real-world scenario that is provided in advance; this course explains how to investigate from intake through to report completion. Participants will learn what an investigation
What is it? At its core, Just Culture is about transparency, respect, and trust around workplace safety, including issues around bullying, harassment, and discrimination or psychological and emotional
One email or social media post. That’s all it takes to bring years of hard work crashing to the ground for a business. Not even small businesses are immune from unacceptable actions of an employee, manager
If you are a victim of harassment, bullying or abuse at the workplace, sitting down with a total stranger to recount the details of what happened is not easy. It’s even more difficult when that
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