Credibility Assessments
Gone are the days of looking at someone involved in an investigation and deciding they’re credible because of the way they dress, the way they shook your hand or how they answer questions. Credibility
Interviewing Tip, Tricks and Techniques
Interviews are one of the most important components of an investigation. This course will outline ‘what an interview is’ and explain how if differs from a ‘cross examination’ or ‘interrogation’.
Investigation Fundamentals
Based around a complex and real-world scenario that is provided in advance; this course explains how to investigate from intake through to report completion. Participants will learn what an investigation
Assessing Credibility – the Legal Standard
As lawyers and workplace investigators, it is important that we have both the legal knowledge and skills necessary to assess credibility effectively and without bias. In Canada, the Courts have set the
Investigation Process
Although every workplace investigation involves a unique set of facts, evidence, and people, there is an overarching process or method that ought to be followed to ensure thoroughness, consistency, and
Interview Considerations
The structure for all investigation interviews should be the same. Intake Interviews versus Investigatory Interviews For an intake interview, you are capturing information to identify the issues. For
Bias in Workplace Investigations
Conscious or unconscious strong feelings for or against something. Bias, thought processes The Bias Pyramid Actions Based on conclusions, actions may be taken that are inappropriate for addressing and